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Privacy Policy

This privacy policy was last updated on 31/08/2018 and is effective as of that date.

If you have questions or concerns regarding this statement, you should contact info@footstepstours.co.uk.

Footsteps Travel UK Limited respects the privacy of every individual who visits this www.footstepstours.co.uk site (the "Site"). This Privacy Policy governs the way in which we use and disclose any personal information (the "Personal Information" that you provide to us whilst visiting the Site. Personal Information includes any information that identifies you or another individual personally, such as your name, address or email address.

Our use of your Personal Information
If you purchase tickets from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date). We do not store credit card details nor do we share customer financial details with any 3rd parties.

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

In addition, we use the Personal Information we collect from you and other visitors to the Site in the following ways:

to develop and improve the services we offer to you;
to enable you to use any services that we may from time to time provide through this Site;
to contact you by post, email and SMS to inform you about any of our services that we think may be of interest to you and generally to track the popularity of our marketing activities;
to contact you where you have authorised us to do so, when you have won a competition on the website or to provide you with an email newsletter;
for Site administration and development (including enabling us to respond to any comments on the Site or feedback you may give us).
to send you newsletters and promotional communications.

If you wish to subscribe to our emails or promotional communications, we will use your name and email address to send the email to you. Out of respect for your privacy, we provide you a way to unsubscribe. We use Mailchimp for all of our mailings and adhere to their privacy policy. If you wish to unsubscribe please follow the link.

Altenatively If you no longer wish to receive our emails and or promotional communications, you may opt-out of receiving them by emailing us the word unsubscribe.

We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Your right to see your Personal Information
You have the right to request a copy of the Personal Information that Footsteps Travel UK Limited holds on you and to have any errors in that information corrected. Please address your request by phone or email. We will use reasonable efforts to supply, correct or delete Personal Information about you on our files.

Changes to this Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice. If you have any queries about this Privacy Policy please email.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us info@footstepstours.co.uk.

We use a credit card processing company to bill you for goods and services. We will disclose your Name, Billing Address and Credit Card Information to these credit card processing companies. These companies do not retain, share, store or use personally identifiable information for any other purposes.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Hyperlinks & Cookies
This Site contains hyperlinks to web sites owned and operated by third parties. These web sites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these web sites. Footsteps does not accept any responsibility or liability for the privacy practices of such third party web sites and your use of such web sites is at your own risk.

When you view our Site we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file). Cookies allow us to tailor the Site to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the Site, which could allow us to customise your next visit to the Site. However, cookies do not allow us access to the rest of your computer and we do not use them to collect Personal Information about you.

Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on this Site.

This privacy statement covers the use of cookies by Footsteps Travel UK Limited only and does not cover the use of cookies by any business partners.


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